Frequently Asked Questions
If you haven't already, check out the How it works Page. This covers how to order and fill your freezer with amazing meals.
What is Supper Studio?
We are a place for you to come, have fun in a relaxed, social atmosphere while providing a timesaving and valuable service to you. We will meal plan, grocery shop, prep all the food and have it ready for you to come in to either pickup fully assembled meal kits or plan an assembly session. You are able to preorder your meals and personalize them to your individual meal choices and restrictions. We will walk you through step by step to ensure that you go home with meals that are healthy and delicious. Our goal, whether you choose to make them fresh that week or freeze for a later date, is to have them on the table ready to eat in less than 30 minutes.
What if I have dietary restrictions or food intolerances?
We offer many meals that are considered gluten and dairy free. If you need an ingredient adjusted or switched out we will be happy to do our best to make that happen. We can never guarantee that our kitchen will be allergen free but we will make substitutions free of charge to make it a meal that everyone in your family can enjoy.
How far in advance do I need to book my pickup?
Please give us a minimum of 48 hours to ensure that we will have all ingredients and prep ready for your session. If it's less time than that- give us a call we’ll see what we can do for you.
Where can I find cooking instructions for my meals?
All meals will be sent home with freezer safe instructions attached. If you happen to lose them, send us a quick message and we would love to send them to you and save the day!
How many people will each meal feed? What is the cost?
All of our meals are family sized and designed to feed 4-6 people and the cost per meal ranges from $32-$38.
Can I bring in my own dishes?
Absolutely!! We welcome any opportunity to make a greener choice. Please bring freezer safe glass or plastic if you choose this option.
Do I have to come in and assemble? Will you do it for me?
If scheduling an assembly party is not an option for you, or you just don’t have the time, we can assemble your meal choices for you. When ordering, choose the pick up option and the date that works best for you. We will have your fresh meals ready for you on that day between the hours of 12-5pm.
What is the minimum number of meals I need to purchase for an assembly party?
We require that you order at least 40 meals total for an assembly party but there is no cap. Order as many as you’d like, and double up on your favourites! There is no minimum order when choosing pick up as your option.
Can I just buy one meal?
We will offer fresh and frozen meals for pick up where you can pick up a few meals already assembled. Selection will be limited, so watch our social media for availability, or pop by the store to see what we have.
Will you let me book the space for a private function or girls night out?
Absolutely, we are available for private assemble parties! We require a minimum of 40 meals ordered for these parties. Every party attendee will benefit from a discount on their meals for that session. Please contact us to reserve any of these available dates.
I am cooking challenged, can I still make these meals?!
Of course! We provide step by step instructions to make mealtime a breeze.
How long will making my meals take at Supper Studio during an assembly party?
In the amount of time that it will take you to make one meal at home you will have the opportunity to make 5 to 10 meals at Supper Studio. On average we find that one meal will take you 5 to 7 minutes.
How do I get my meals home?
Bring a cooler, laundry basket, reusable grocery bag- these are all great ways to get your meals home.
How do I prepare my meals at home? How long will it take?
For best results thaw your meals overnight in the fridge. Follow the instructions given and you won't be disappointed. We aim to have all meals from packaging to table in 20-30 minutes.
How can I safely thaw my meals?
Food safety guidelines recommend that food always be thawed in the refrigerator to keep it at a safe temperature until cooking.
I have feedback, how do I give it to you?
Please message us! Phone, email, drop us a note… We would love to hear from you.
Can I split my meals?
Initially, you will order full sized meals on our website, and come to your session date and time as planned. Once you get to our storefront, you may take your measured meat and other ingredients and split it into two or even three meals. Whatever works best for you! If ordering for pick up, please comment on check out that you would like us to split for you.
How healthy is your food?
We have done our best to use whole foods, to clean up traditional comfort foods, and to provide meals that are good for you and your family. Most of our meals are gluten-free, dairy-free and can be adjusted to suit any allergies or sensitivities you may have. If you have any questions at all, please contact us.